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WorldCultureMedia

Expand Your World

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Connect to the Global Communities


Take a fantastic journey to another country where you view the unique lives of two children and their families through the eyes of children.

Discover families of the world

FAQs

Frequently Asked Questions

About Families of the World videos

 

Ordering Information

1. How can I order Families of the World Videos?
2. What forms of payment do you accept?
3. Do you accept school/library Purchase Orders?
4. What is your Federal I.D. Number?
5. Do you have school vendor numbers?
6. What is your phone number and can I call to ask you a question?
7. May I order your titles from my usual library distributor?

Wholesale or Distributor Information

1. How can I become a reseller or licensee?

Shipping Information

1. How do you usually ship?
2. Do you ship internationally?
3. What does it cost to ship?

Customer Service

1. What is your return policy?
2. How do I contact your Customer Service Department?
3. Can I preview the material?
4. Do I need special permission to show Families of the World DVDs in class?
5. Can producers visit our school and speak?

About Families of the World videos

1. How many countries are there in the Families of the World Series?

There are twenty-seven countries and 28 Families of the World videos. There is a Families of Mexico and More Families of Mexico. Puerto Rico is a commonwealth of the United States.

2. What are the countries in the Families of the World Series?

3. How long are the Families of the World videos?

The Families of the World videos are approximately 30 minutes except for Families of Afghanistan which is about 25 min. long. We were unable to film more scenes of Afghanistan due to safety concerns./p>

4. What are the Families of the World videos like?

Each Families of the World video shows two families, one rural and one urban. They take the viewer through a typical day of a family from a child’s point of view. One gets to see their homes, the surroundings, the food they eat, their schools, and how the parents make a living. One often gets to see some interesting facets of the country. The videos are narrated by children.

5. What are the copyright dates on the Families of the World videos?

The original copyright dates are 1999-2013; the films have all been updated or edited since 2010. For example, More Families of Mexico and Families of Costa Rica have new audio recording in 2011.

6. Are there educator discussion guides or worksheets for the Families of the World videos?

Yes, a free teacher guides is available on each DVDs. The guides are also available as a free download on our Families of the World educator's resource page

7. What is included in the Families of the World Teacher’s Guide?

The Families of the World teacher’s guide include the script, brief description of the geography, economy, and history of the country; quizzes, activities, maps and flags, as well as an appendix of more detailed political and economic information.

8. Where can I preview Families of the World videos?

Here is the page for you to view the
Preview Videos

9. What age group is the target audience?

Our original target audience was elementary school children. We have found that the program is enjoyed by viewers of all ages. The program gives viewers a better understanding of world cultures enabling them to participate more fully in the global community. Different audiences will be able to enjoy the films as they can each bring their own level of learning to the viewing.

Students in elementary school to high school and beyond can learn to participate more fully in the global community through a better understanding of world cultures. Different audiences will be able to enjoy the film as they can each bring their own level of learning to the viewing.

K-12 students (elementary through high school) and beyond.
Early childhood accreditation of multicultural unit
Social studies unit, country studies or geography unit studies
Foreign language learners (meets ACTFL standards)
English language learners of all ages (meets TESOL standards)
University level intermediate English learning

10. How do Families of the World videos correlate to the Common Core Curriculum?

Families of the Worlds videos will help students to:
be active, informed citizens who value diversity
increase their understanding of the culture and geography of other countries
learn that people have different perspectives based on their beliefs, values, traditions, culture, and experiences.

11. In what format is the Families of the World DVD available?

NTSC, 4:3 SD format

12. What is the region code of the DVD?

The Families of the World DVDs have a region code of 0 for playing worldwide on multi-format player and not locked into a country or a region.

13. Is the Families of the World closed-captioned?

Yes, the Families of the World Series is closed-captioned for hearing impaired.

14. Is Families of the World subtitled?

For viewers outside North America who may be learning English, the Families of the World Series is subtitled in English with an option to view the programs with or without English subtitle through DVD menu.

15. Can I rent the Families of the World programs from my public library?

Please check with your local public library in the US and Canada where many public libraries have purchased the program. If you are unable to find the program you wish to watch, please make the request to your public librarian. It is the public librarians’ responsibility to build their library collection for the local community patrons.

16. Where can I purchase the Families of the World programs for my library?

The Families of the World programs are available through all major public library video distributors with MARC cataloging. We at World Culture Media strongly support the work of public libraries.

17. Do I need permission to show Families of the World DVDs in my class?

Each Families of the World DVD includes limited public performance rights to show the program to any group in school, public library, prison or military base without further written permission. It may be played in a DVD player in the same room as the audience. The program may neither be broadcast, duplicated or reproduced for any purpose nor digitally or electronically delivered on any network. No direct or indirect fees may be charged for showing the program

Ordering Information

1. How can I order Families of the World Videos?

You can order online, send your purchase orders.

They are also available from Global Resource - GlobalResource89 (at) gmail.com

2. What forms of payment do you accept?

We accept all major credit cards - Visa, MasterCard, Discover, and American Express. For payment by check or money order, please mail your payment with your order. Check orders will not ship until payment is received and has cleared your bank. Money order and cashier check orders will be processed upon receipt of payment.

3. Do you accept school/library Purchase Orders?

We accept official Purchase Orders from recognized schools. Here is our W-9 form.

4. What is your Federal I.D. Number?

Federal I.D. Number is 31-1403959.

5. Do you have school vendor numbers?

School Vendor/Contract#
NYC BOE Vendor# MAS074000
NYC BOE Contract# 7000356
NYC Audio Visual# 2722804
Chicago Public School 26156
Boston School Dist. 31140395901
Hawaii Board of Education 115411
LA Unified School Dist. 135241
Dallas School District 17036
Houston Ind. SD 2364300
Philadelphia School Dist. 1007933

6. What is your phone number and can I call to ask you a question?

1-513-563-3100, Monday - Friday, 9- 5 PM Eastern Standard Time.

7. May I order your titles from my usual library distributor?

Yes. most of our DVDs can be ordered from your usual library distributors.

Wholesale/Reseller Information

1. Do you sell to wholesalers, distributors and retailers?

Yes, we distribute through reputable and approved resellers. Please contact our wholesale department via contact form or e-mail us at sales@master-comm.com. You must have a resale certificate to be considered a reseller.  We welcome museum stores, educational and library resellers worldwide. For international distributors, a pre-payment is required.

Shipping Information

1. How do you usually ship?

We usually ship your order within one business day via US Postal or FedEx Ground.

2. Do you ship internationally?

Yes, we gladly ship anywhere in the world via U.S. Postal. Shipping fee applies to your order. PLEASE NOTE: Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to ordering.

3. What does it cost to ship?

The shipping cost will be calculated online based on your choice of shipping method using FedEx or US postal service. If you are sending a purchase order, please consult the shipping information page.

Customer Service

1. What is the return policy?

DVDs are not returnable unless the disc is found to be defective within 30 days of your invoice date. We will issue a full refund for the price of any item you return that meets these conditions. Shipping and handling charges are not refundable. We will issue a return postage only if the return is a result of our error. Please contact us for a return authorization before shipping a defective disc.

2. Customer Service Department contact

Our goal is to give you the best possible shopping experience. Our Customer Service department is on hand to help with your questions about products, shipping, availability or any other concern. The many ways to contact our Customer Service Department: You can send us an email at sales@master-comm.com or FAX 513-563-3105. You can also call us at 1-513-563-3100. Our Customer Service hours are Monday through Friday 9 AM to 5 PM Eastern Standard Time.

3. Can I preview the material?

Please view previews and Teacher’s Guide before making your purchase decisions. You may also rent the full version from our "Digital" page.

4. Do I need a special permission to show Families of the World DVD in class?

Families of the World DVDs come with limited public performance rights for class use. You do not have to contact us for special permission.

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